F.A.Q (Frequently Asked Questions)

X431Shop Shipment & Track

Customs Clearance


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Return & Warranty at X431Shop.com

Tips to use X431Shop

Refund Policy

1. After you placing an order, you want cancel the order. You can leave us a message under the order and send us an email to ask for refund. You must send us this request before we shipping your order. Once shipping the order, we do not accept refund requirement without returning the package.

2. If you not satisfy with your products and you need return. Please contact our customer within a week and negotiate about the return for refund. You may need to undertaken the shipping cost.

3. After we receive the return, we will provide you refund within 72 hours. Our customer will contact you for refund detail.

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